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Results 1 - 10 of 107
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  1. Can I cancel or amend my booking? Updated
    Yes, as long as you make any cancellations or changes in line with the hotel's policy you will not be charged. The cancellation policy can be found on both the hotel details page and your booking...
    Date Updated: 01/06/2012
  2. When do I pay for my booking? Updated
    AsiaRooms.com will never take any payment from you. In most cases you'll book now and pay the hotel on arrival/departure unless you have booked an Advance Purchase room - please refer to the hotel's...
    Date Updated: 10/05/2012
  3. I've not received my email confirmation, what should I do? Updated
    Don't worry, this doesn't mean that there's a problem with your booking. If you've received a booking reference number (12345678AR), simply call our Call Centre. Details of our contact numbers can be...
    Date Updated: 01/06/2012
  4. What happens when I make a reservation? Updated
    Once you have chosen the accommodation you would like to book and ensured that your arrival date and length of stay is correct, you will be asked to provide a few personal details and credit card...
    Date Updated: 10/05/2012
  5. Does the credit card holder have to be present at check-in? Updated
    No, the card holder does not have to be there to check in. AsiaRooms.com takes the card details just to secure the booking, which are then passed onto the hotel. If the credit card holder wants to...
    Date Updated: 10/05/2012
  6. Do I need to pay a deposit? Updated
    Some hotels may take a deposit to secure your booking - you'll find all the details in the room information and cancellation policy on the hotel page, so it is important that you check and are clear...
    Date Updated: 10/05/2012
  7. Do I pay AsiaRooms.com or the hotel? Updated
    AsiaRooms.com will never debit your card. Most of the time you'll book now and pay the hotel on arrival/departure unless you have booked an Advance Purchase room - please refer to the hotel's...
    Date Updated: 10/05/2012
  8. The price quoted to me at the time of booking was different to the price booked, why is this? Updated
    Hotels can update their prices at any time, so this may have happened as you were going through the booking process. All prices are subject to availability. Please make sure you double check all the...
    Date Updated: 10/05/2012
  9. Can I use a debit card to make a booking? Updated
    Yes, you can. Most hotels will accept all major Debit / Credit cards. Remember, AsiaRooms.com will not take any payment ourselves; we only use the card details to secure your booking unless it is an...
    Date Updated: 10/05/2012
  10. Why do you take my credit card details? Updated
    AsiaRooms.com will never take payment from you, but we do need your credit card details to secure your booking with the hotel. In most cases you'll book now and pay the hotel on arrival/departure...
    Date Updated: 10/05/2012
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